Here’s a list of all of our authors.
Our Authors
Graham Schultz
Graham Schultz is ANZ regional director for Silver Peak, responsible for accelerating growth and customer adoption of the company’s SD-WAN solutions. Schultz has over 20 years of industry experience, spanning cloud, virtualisation, networking, storage and business intelligence.1 Articles
Chris Connolly
Director, Solutions Engineering, APJ Communications Business at Twilio. Christopher Connolly is Solutions Engineering Lead for the Communications business at Twilio. Based in Sydney, Australia, Connolly leads the development and implementation of innovative, customer-centric strategies at Twilio. Known for delivering business-critical solutions, Connolly excels at driving growth and innovation for Twilio’s customers. His extensive international experience across banking, telecommunications and government sectors has equipped him with the expertise to craft bespoke solutions tailored to unique needs across diverse markets.1 Articles
Michelle Huff
As Chief Marketing Officer for UserTesting Michelle Huff brings over 20 years of experience leading marketing and go-to-market strategies at high tech companies, such as Act-On Software, Salesforce, and Oracle. Gaining insights directly from customers and prospects has always been essential in her past roles—from leading product marketing and management teams to launching websites and marketing campaigns. At UserTesting, she’s responsible for driving the go-to-market strategy, building the UserTesting brand, generating demand, and strengthening customer engagement and advocacy.1 Articles
Adam Maine
Adam Maine is the Regional Director of APAC at Medallia. He is a seasoned leader with over 17 years of experience in B2B sales, marketing, and general management.1 Articles
Justin Rehayem
Head of Solutions Design, InMoment1 Articles
Nick Martin
Nick Martin is a seasoned executive with over 25 years of experience in general management, sales and marketing, and commercial leadership. He has held key roles at global technology companies such as IBM, Google, and AWS, where he built a reputation for achieving business growth by delivering customer value, industry focused solutions, strategic partnerships, and people-first leadership. In his current role, Nick leads Medallia’s growth across EMEA and APAC, driving its mission to deliver exceptional value and tangible business outcomes for clients.1 Articles
Tighernach Murphy
Sales Director for Australia and New Zealand for inQuba.Tighernach is responsible for inQuba’s ANZ Sales & Partner strategy and execution. Tighernach has worked at multiple blue chip companies including Forrester Research and Tableau (Salesforce) before joining inQuba. With eight years of sales experience, Tighernach has helped many leading organisations with their business and IT challenges to support their digital transformation programs.1 Articles
Augie Ray
VP Analyst - Gartner: Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. His coverage topics include the ROI of CX, CX strategy and governance, how CX leaders secure and retain sponsorship, the buy/own/advocate customer journey, voice of customer (VoC) and survey strategies, customer journey mapping, CX analytics and measurement, the role of social media and word of mouth (WOM) in CX, and persona development.1 Articles
Harry Yu
Dr. Harry Yu is the Co-founder and CEO of Level3AI. A recognised expert in machine learning, Harry holds a PhD in Electrical and Computer Engineering from the University of Illinois Urbana-Champaign and was previously the co-founder and CTO of Neuron Mobility. He is the Co-Founder of Level3AI, a company that develops enterprise-grade AI agents for customer engagement across voice, email, and chat, serving the leading companies in APAC.
1 Articles
