Archives: News

85% of Customer Service Agents want to work full-time at home and not return to…

Humanforce, a Sydney-based global provider of workforce management solutions, today announced the closing of a…

The Australian Taxation Office (ATO) has selected Qualtrics to help improve the delivery of support…

The InMoment and inQuba partnership combines inQuba’s journey management tool with InMoments customer feedback and…

The acquisition of Black Dot Consulting Pty Ltd (“Blackdot”) will strengthen EY’s customer transformation and…

As a result of the investment in digital customer engagement, companies have boosted total revenues…

Just over half of Australians and New Zealanders (53 per cent) said their experiences of…

Cyara have announced a new partnership with VIS Global to help enterprises improve the quality…

Wodonga TAFE has recently undertaken a cloud transformation journey with the goal of improving the…

As businesses continue to navigate macroeconomic challenges in 2022 – from supply chain disruptions, through…