Archives: News

Employees who interact directly with customers can make or break the customer experience; but only…

Medallia has appointed Adam Maine as Country Manager, Australia & New Zealand (ANZ). In this role, Adam…

New consumer research from InSites Consulting identifies 4 Meaning Drivers and 12 trends that represent…

The 2023 Digital Experience Benchmark Report, by Contentsquare, underscores the importance of engagement and dynamic…

Simon-Kucher Asia study explores consumers’ shift towards sustainably produced goods and growing skepticism around loyalty…

Downer New Zealand (Downer NZ) has partnered with InMoment to launch a transformational experience program…

The way consumers shop has radically changed once again due to the global supply chain…

According to the latest Market Study, Customer Intelligence & Analytics by CEI (Customer Engagement Insider),…

Businesses across Australia are risking 7% of their revenue due to poor customer experiences -…

Forsta have appointed Henry Pooley to be Managing Director for the Asia Pacific (APAC) region, signalling…