Archives: News

TTEC Digital has completed the first phases of a global sales process optimisation program with Westcon-Comstor, a…

Qualtrics have announced the appointment of Alex Nemeth as Country Manager for Australia and New…

As the holiday shopping season kicks off, Australian consumers are increasingly turning to AI-powered chatbots…

As Black Friday shopping starts in the coming, a looming delivery crisis threatens to dampen…

RingCentral and Verint have announced a strategic partnership to provide RingCX™ customers access to workforce…

At the end of October Gartner released its Magic Quadrant for Contact Centre as a…

Brand loyalty is becoming increasingly elusive, according to recent research from Medallia. 71% of consumers…

Zingly.ai have announced a strategic partnership with Ascend Technologies, one of the largest technology solutions…

Digital experience software firm Sitecore has released its DX Vision 24 Report, highlighting a significant…

Pladia, a new technology solution designed to serve the cultural tourism market, was unveiled recently.…