Archives: News

Zendesk will acquire Local Measure, an Australia provider of call centre software, to enhance its…

Qualtrics’ fourth annual Consumer Experience Trends report for 2025 reveals key insights for businesses seeking…

Omnichannel marketing is no longer a nice-to-have, but a must-have for major retail brands. Today’s…

According to a new report from Brand Finance, the world’s leading brand valuation consultancy, Commonwealth…

A new study by Cognizant and Oxford Economics reveals the profound impact of Artificial Intelligence…

Medallia has announced the appointment of Mark Bishof as Chairman and CEO. Bishof brings over…

Upadhyay joins Zendesk from Google, where he led the advertiser product portfolio and drove innovation…

Yes they are, according to recent research commissioned by Kore.ai. The research shows that, for…

Zendesk have announced the appointment of Mitch Young to the Asia Pacific leadership position, effective…

Businesses risk losing up to $3.8 billion in lost sales this holiday season because of…