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Zendesk released its Future of AI-powered CX report, predicting a seismic shift in the customer…

Artificial intelligence (AI) is set to dominate the future of social media marketing. According to…

New research from Fifth Dimension, an Australian strategic research agency, reveals that consumers increasingly rely…

Kudosity has announced two new partnership agreements with Ortto and MoEngage. These collaborations are set…

A new report by Australian digital and data consultancy V2 Digital has revealed a significant…

Kantar, Bain and Company and Qualtrics today announce they are working in partnership to establish…

A new report from the Australian Loyalty Association in partnership with Power Retail, has exposed…

Recent research by Robert Walters suggests a shift in what employees deem most important to…

Anthony brings over two decades of leadership experience in the adtech industry having previously served…

NICE has launched its 2024 International Happiness Index which highlights the opportunity gap between consumer…