Risk, governance and sovereignty – the driving forces behind AI deployments in the contact centreAugust 11, 2026
Our Authors Here’s a list of all of our authors. Paul North General Manager APAC, UserTesting1 Articles Clinton Brown General Manager APAC, Smart Communications1 Articles Jason du Preez Senior Vice President and General Manager APAC at SugarCRM1 Articles Sarah Richardson Advisory Board Chair at Australian Loyalty Association1 Articles sarah@frametagmedia.com.au developers@frametagmedia.com.au Ranjika Cyril De la Torre Branger Nioka Diko Mark Atterby