Close Menu

    Subscribe to Updates

    Get the latest creative news from FooBar about art, design and business.

    What's Hot

    Amplify your strengths not your sins – Sealy on the reality of AI in CX

    August 17, 2026

    Customer-facing AI needs an escalation promise, Not just a faster answer

    August 12, 2026

    Risk, governance and sovereignty – the driving forces behind AI deployments in the contact centre

    August 11, 2026
    Facebook X (Twitter) Instagram LinkedIn
    LinkedIn
    wp11250.wpquasar.devwp11250.wpquasar.dev
    Subscribe
    • Home
    • Customer Experience
    • Contact Centre
    • Artificial Intelligence
    • Employee Experience
    • Digital Experience
    • Leadership
    • Events
    wp11250.wpquasar.devwp11250.wpquasar.dev
    Home»News»Confirmit and FocusVision becomes Forsta
    News

    Confirmit and FocusVision becomes Forsta

    CXFocus EditorBy CXFocus EditorMay 4, 2021No Comments2 Mins Read0 Views
    Facebook Twitter Pinterest LinkedIn Tumblr Email
    Share
    Facebook Twitter LinkedIn Pinterest WhatsApp Email

    Following the completion of their merger in March 20201, Confirmit and FocusVision have announced that they merged companies will be branded together under the new name of Forsta.

    Kyle Ferguson, who has been appointed Chief Executive Officer of the combined business said: “I am delighted to be able to confirm the successful merger of Confirmit and FocusVision. What started as an aspiration has become a reality. The coming together of two great companies to create a world class business that will reinvent the global insights industry is now within our reach. As we build our new organisation, we will continue to exceed our clients’ expectations, innovate a best-of-breed technology approach, and ensure that we continue to be a great place to work for our people, while attracting the best talent in the industry.

    “This heralds the beginning of a new era in our industry. Our business will focus on the three pillars of qualitative, quantitative and Voice of Customer/Employee research.  We will enable smarter decision making, bridging the gap for our customers so they benefit from the accuracy, accessibility and action provided by our platform. We will make the complex simple by turning insights into stories that fuel action.”

    Chris Nagy has been appointed President & Chief Financial Officer of the new business, integration of which begins today. Both the Confirmit and FocusVision brands remain in place as integration rolls out, leading to an anticipated new brand, strategy, vision, mission, and purpose, expected to launch in Q2.

    Share. Facebook Twitter Pinterest LinkedIn Tumblr Email
    Previous ArticleMicrosoft to acquire Nuance in $19.7 billion deal
    Next Article Khoros Brings More Power to Digital Leaders With AI-Powered Insights
    CXFocus Editor

    Related Posts

    Qualtrics $6.75B deal to buy Press Ganey will reshape CX landscape

    October 7, 2025

    Medallia’s AI-powered vision for CX takes centre stage at Sydney Opera House

    August 8, 2025

    Extra Shifts, New Jobs, and Cutting Costs – How People in Australia are Tackling the Rising Cost of Living

    November 7, 2022
    Leave A Reply Cancel Reply

    You must be logged in to post a comment.

    Sponsors

    Demo
    Latest Posts

    Amplify your strengths not your sins – Sealy on the reality of AI in CX

    August 17, 202628 Views

    Customer-facing AI needs an escalation promise, Not just a faster answer

    August 12, 202634 Views

    Risk, governance and sovereignty – the driving forces behind AI deployments in the contact centre

    August 11, 202618 Views

    Is AI a jobs shrinker or catalyst for more high value work?

    July 30, 20265 Views
    Don't Miss

    Customer-facing AI needs an escalation promise, Not just a faster answer

    By Gleb TsipurskyAugust 12, 2026

    Australian customer-service teams are racing toward agentic AI, but speed is becoming the easy part.…

    Why Australian brands must treat product updates as premium CX

    July 22, 2026

    Amplify your strengths not your sins – Sealy on the reality of AI in CX

    August 17, 2026
    Demo
    About Us
    About Us

    CXFocus is for executives who need to understand digital disruption and how it’s reshaping the type of relationships brands have with their customers.

    By providing the latest news, special reports, case studies, blogs, videos, and a host of other content CX Focus is a forum to explore the key issues around customer experience and digital disruption.

    LinkedIn
    Our Picks

    Amplify your strengths not your sins – Sealy on the reality of AI in CX

    August 17, 2026

    Customer-facing AI needs an escalation promise, Not just a faster answer

    August 12, 2026

    Risk, governance and sovereignty – the driving forces behind AI deployments in the contact centre

    August 11, 2026

    Subscribe to Updates

    Get the latest creative news from FooBar about art, design and business.

    © 2026 CXFocus Magazine
    • Home
    • About
    • Editorial
    • Editorial Advisory Board
    • Editorial Themes & Schedule
    • Advertising
    • Contact Us

    Type above and press Enter to search. Press Esc to cancel.