Close Menu

    Subscribe to Updates

    Get the latest creative news from FooBar about art, design and business.

    What's Hot

    Amplify your strengths not your sins – Sealy on the reality of AI in CX

    August 17, 2026

    Customer-facing AI needs an escalation promise, Not just a faster answer

    August 12, 2026

    Risk, governance and sovereignty – the driving forces behind AI deployments in the contact centre

    August 11, 2026
    Facebook X (Twitter) Instagram LinkedIn
    LinkedIn
    wp11250.wpquasar.devwp11250.wpquasar.dev
    Subscribe
    • Home
    • Customer Experience
    • Contact Centre
    • Artificial Intelligence
    • Employee Experience
    • Digital Experience
    • Leadership
    • Events
    wp11250.wpquasar.devwp11250.wpquasar.dev

    How creativity and fun drives the success of Cumulus VFX

    By Margot CairnesFebruary 21, 2018

    Cumulus VFX is a successful and fast growing visual effects studio, based in Byron Bay,…

    Why are Australian business leaders so ill prepared for digital transformation?

    By Mark AtterbyDecember 14, 2017

    The leadership of most Australian business and government organisations lack the competencies to lead their organisations through…

    Flow Hive – Doing business for positive purpose

    By Margot CairnesDecember 7, 2017

    Cedar Anderson, one of Australia’s greatest inventors and business innovators, talks about Flow Hive’s phenomenal…

    Customer Experience Technology Trends for 2018

    By Mark AtterbyNovember 13, 2017

    Technological innovation and digital disruption are dramatically reshaping the way brands are interacting with customers.…

    Has ‘Customer Experience’ become meaningless?

    By Mark AtterbyOctober 18, 2017

    The term ‘customer experience’ is now ubiquitous and used in so many different contexts that…

    Reshaping the customer experience with Augmented Reality (AR)

    By Mark AtterbyOctober 11, 2017

    The emergence of AR (Augmented reality) promises to revolutionise the customer experience by offering immersive…

    The challenge of creating a ‘Customer first’ culture

    By Mark AtterbyOctober 4, 2017

    Almost all organisations say that their customers come first. In reality, most business processes and…

    Let’s get digital – before it’s too late

    By Mark AtterbySeptember 13, 2017

    The call to “Go digital” has been echoing in boardrooms across the globe. It’s a…

    Most companies fail to connect “Voice of the Customer” with real business goals

    By Mark AtterbySeptember 5, 2017

    To compete on customer experience organisations need to understand the type of experiences they are…

    Bridging the old and new economies – Interview with Nick Curtis AM

    By Margot CairnesAugust 27, 2017

    Margot Cairnes interviews entrepreneur and innovator Nick Curtis AM on how to create a vision…

    Previous 1 … 45 46 47 48 49 50 Next

    Sponsors

    Demo
    Latest Posts

    Amplify your strengths not your sins – Sealy on the reality of AI in CX

    August 17, 202628 Views

    Customer-facing AI needs an escalation promise, Not just a faster answer

    August 12, 202634 Views

    Risk, governance and sovereignty – the driving forces behind AI deployments in the contact centre

    August 11, 202618 Views

    Is AI a jobs shrinker or catalyst for more high value work?

    July 30, 20265 Views
    Don't Miss

    Customer-facing AI needs an escalation promise, Not just a faster answer

    By Gleb TsipurskyAugust 12, 2026

    Australian customer-service teams are racing toward agentic AI, but speed is becoming the easy part.…

    Why Australian brands must treat product updates as premium CX

    July 22, 2026

    Amplify your strengths not your sins – Sealy on the reality of AI in CX

    August 17, 2026
    Demo
    About Us
    About Us

    CXFocus is for executives who need to understand digital disruption and how it’s reshaping the type of relationships brands have with their customers.

    By providing the latest news, special reports, case studies, blogs, videos, and a host of other content CX Focus is a forum to explore the key issues around customer experience and digital disruption.

    LinkedIn
    Our Picks

    Amplify your strengths not your sins – Sealy on the reality of AI in CX

    August 17, 2026

    Customer-facing AI needs an escalation promise, Not just a faster answer

    August 12, 2026

    Risk, governance and sovereignty – the driving forces behind AI deployments in the contact centre

    August 11, 2026

    Subscribe to Updates

    Get the latest creative news from FooBar about art, design and business.

    © 2026 CXFocus Magazine
    • Home
    • About
    • Editorial
    • Editorial Advisory Board
    • Editorial Themes & Schedule
    • Advertising
    • Contact Us

    Type above and press Enter to search. Press Esc to cancel.