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    Amplify your strengths not your sins – Sealy on the reality of AI in CX

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    BRADSOL

    Business Name
    BRADSOL
    Business Overview
    We are passionate about process automation and thats what we do best.
    Website Address
    http://www.bradsol.com
    Business Phone Number
    0091-9030080400
    Automation, Cognitive Automation, customer experience, employee experience, Process Engineering and Re-engineering
    Business Address
    Begumpet, Hyderabad, India
    500016

    Humind | Discover. Design. Deliver.

    Humind | Discover. Design. Deliver.
    Business Name
    Humind | Discover. Design. Deliver.
    Business Overview
    We discover, design, and deliver with the human in mind.

    Using design thinking and business model innovation, with a pinch of transformation and improvement strategies, we will help you discover and understand human insight and design experiences that deliver change and outcomes for your customers and staff.

    Putting the human at the heart of every discussion, we will use design thinking mindsets and methods to create a human-centered approach to designing products, services, and experiences.
    Website Address
    https://www.humind.com.au/
    Business Phone Number
    0433883722
    customer experience, design thinking, employee experience, facilitation, journey mapping, lego serious play
    Business Address
    Brisbane, QLD
    4000

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    About Us

    CXFocus is for executives who need to understand digital disruption and how it’s reshaping the type of relationships brands have with their customers.

    By providing the latest news, special reports, case studies, blogs, videos, and a host of other content CX Focus is a forum to explore the key issues around customer experience and digital disruption.

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    Amplify your strengths not your sins – Sealy on the reality of AI in CX

    August 17, 2026

    Customer-facing AI needs an escalation promise, Not just a faster answer

    August 12, 2026

    Risk, governance and sovereignty – the driving forces behind AI deployments in the contact centre

    August 11, 2026

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