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    Amplify your strengths not your sins – Sealy on the reality of AI in CX

    August 17, 2026

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    August 12, 2026

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    August 11, 2026
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    iCXeed

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    iCXeed

    iCXeed
    Business Name
    iCXeed
    Business Overview
    iCXeed is a business process innovator specialising in contact centre services delivery and CX digital journey orchestration. Operating across the Philippines, our experts uniquely go beyond just delivering good customer service, demonstrating a culture of learning, professional development, process improvement, and customer innovation.
    Website Address
    http://www.icxeed.com
    Business Phone Number
    0438286198
    Business Address
    Kiora Rd, Miranda, NSW 2228
    2228

    JMCX

    JMCX
    Business Name
    JMCX
    Business Overview
    James helps organisations accelerate retention, loyalty and revenue growth by diagnosing customer experience challenges and optimising lifecycle and marketing strategy. He bridges data, design and delivery to turn insight into measurable commercial outcomes, providing senior expertise without full-time overhead.
    Website Address
    https://jm-cx.co/
    Business Phone Number
    0427 170 630

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    Latest Posts

    Amplify your strengths not your sins – Sealy on the reality of AI in CX

    August 17, 202627 Views

    Customer-facing AI needs an escalation promise, Not just a faster answer

    August 12, 202631 Views

    Risk, governance and sovereignty – the driving forces behind AI deployments in the contact centre

    August 11, 202615 Views

    Is AI a jobs shrinker or catalyst for more high value work?

    July 30, 20263 Views
    Don't Miss

    Why Australian brands must treat product updates as premium CX

    By Paul NorthJuly 22, 2026

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    Customer-facing AI needs an escalation promise, Not just a faster answer

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    Amplify your strengths not your sins – Sealy on the reality of AI in CX

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    About Us
    About Us

    CXFocus is for executives who need to understand digital disruption and how it’s reshaping the type of relationships brands have with their customers.

    By providing the latest news, special reports, case studies, blogs, videos, and a host of other content CX Focus is a forum to explore the key issues around customer experience and digital disruption.

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    Amplify your strengths not your sins – Sealy on the reality of AI in CX

    August 17, 2026

    Customer-facing AI needs an escalation promise, Not just a faster answer

    August 12, 2026

    Risk, governance and sovereignty – the driving forces behind AI deployments in the contact centre

    August 11, 2026

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