Browsing: Executive Profiles

For an organisation that connects millions of Australians every day, the shift toward artificial intelligence…

In an industry traditionally seen as a laggard in digital adoption, Kennards Hire is proving…

In the financial services industry, customer obsession is a term often used but rarely mastered.…

JAX Tyres & Auto is a great example of an Australian organisation pushing the envelope…

Customer experience (CX) is often equated with personalisation and speed. Companies strive to collect more…

Anytime Fitness’s vision for “one million healthier lives” guides their innovative marketing, retention strategies, and…

At Zendesk Relate 25, Mark Atterby, CXFocus editor, interviewed Tom Powers VP of Operations at…

Visit Site Last year, Officeworks was recognised with the Best CX Initiative Award at the…

Contact Energy in New Zealand has passed significant milestones on its path to becoming a…

Pernod Ricard Winemakers, a global leader in wines and spirits, underwent a significant shift in…