Author: James Johnstone

With a new financial year fast approaching, optimism is in short supply across Australia’s commercial landscape. Improving operational efficiency and customer experience will help your business withstand whatever economic shocks and knocks lie ahead. Higher fuel prices, courtesy of the conflict in the Middle East, have had a knock-on effect for businesses of all stripes and sizes; throwing costings, sales forecasts and profit projections into disarray. Rising inflation – it spiked to 4.6 per cent in the March 2026 quarter – has added to the angst, compelling the Reserve Bank to press ahead with its third interest rate rise for…