Author: Carl Warwick

Is your organisation finding it as tough as it’s ever been to generate new business? If the answer is yes, join the club. Early June brought the unwelcome – but not unexpected – news that Australia had slid back into a per capita recession, with GDP up by a tiny 0.2 per cent in the March quarter. Although special factors, including extreme weather events, accounted for some of the softness, underlying consumer spending and business investment remained ‘relatively subdued’, BetaShares chief economist David Bassanese told the ABC. It’s a set of circumstances that’s already sent insolvency statistics soaring: 3633 companies…

Is keeping the customer satisfied an urgent imperative for your business this year? If it’s not, it should be, given the prevailing mood of under-pressure Australians who continue to contend with a tough set of economic conditions. Consumer stress is on the rise again, with many folk wary about what the upcoming year has in store for them on the financial front, according to the NAB Consumer Sentiment Survey Q4 2024. Uncertainty around the upcoming federal election and concern about the strength of the jobs market is contributing to the angst, as is significant cost-of-living stress. ‘Many consumers are fatigued…