Browsing: People

Most executives will readily say ‘our people’ are vital to the success of the business.…

When it comes to hiring temporary or casual customer service staff, companies often face a…

As Head of Digital at Primo Foods / JBS, Renaud Frisé fully embraces the need…

Customers and employees want to engage with brands that are honest and transparent. Trust is…

Organisations that understand the link between happy engaged employees and happy engaged customers will exceed…

Giving employees collaboration tools via the cloud and unified communications (UC) to create better customer…

By analysing employee data, in a similar manner to how they assess sales and marketing…

Essential Energy is one of Australia’s largest electricity distribution networks, supplying power to 95 per…

You might have the right CX strategy, the right products and services, the right technology…

Don’t spend $2million on a new app without knowing what your customer truly wants. Far from…