Zendesk have announced the appointment of Mitch Young to the Asia Pacific leadership position, effective immediately. In this role he will be responsible for driving the company’s growth in the region, working across markets including Australia, India, Japan and Singapore among others.
Young has held roles in IBM and most recently, ServiceNow where he led the region for nearly six years before taking a sabbatical. He is based in Melbourne. Extensive experience in various regional roles has seen Young live in Singapore and Shanghai, while overseeing business growth in mature as well as emerging markets in Asia Pacific. Zendesk will leverage his vast knowledge of the region’s markets to build on one of the fastest growing regions for the company.
“This is a time of massive opportunity for us at Zendesk. As the company delivering the most comprehensive suite of AI-powered CX solutions, we are at an exciting inflection point. This aligns well with the macro opportunities in APAC, the region that is poised to deliver exponential growth in the global economy,” said Young, speaking on his new role, “I am excited to be here, and work with our teams to support APAC businesses as they position themselves to take advantage of these growth possibilities.”
